Right of withdrawal


Cancellation Policy

Consumers are entitled to a right of revocation in accordance with the provisions of the Distance Selling Act with regard to purchased goods in accordance with the following instructions:

Withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day

    in which you or a third party named by you who is not the carrier has taken possession of the goods, if you have ordered one or more goods as part of a uniform order and the goods are delivered or will be delivered uniformly;
    where you or a third party other than the carrier designated by you has taken possession of the last goods, if you have ordered several goods under a single order and the goods are delivered separately;
    where you or a third party other than the carrier designated by you has taken or has taken possession of the last partial consignment or the last item.

If several of the above alternatives exist, the withdrawal period shall not begin to run until you or a third party other than the carrier designated by you has taken possession of the last goods or the last partial consignment or the last piece.

In order to exercise your right of revocation, you must inform us:

BEP24
Mr. Alexander Baster
Elpke 104 c
33605 Bielefeld, Germany
E-mail info@bike-bep24.com
Phone: +49 521 92 48 512
Fax: +49 521 92 48 516

inform you by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this Agreement.
You can use the sample text prescribed below for this purpose. However, the use of the sample text is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

 

Consequences of the revocation

If you revoke this Agreement, we will refund to you all payments we have received from you, including delivery charges (other than additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notice of your revocation of this Agreement. For such refund we will use the same means of payment as you used for the original transaction unless expressly agreed otherwise with you. You will not be charged any fees for the refund.

We may refuse to refund any packaged goods until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods which can be sent by parcel post to us immediately and in any case at the latest within fourteen days of the day on which you notify us of the revocation of this contract. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.

We will collect the goods which cannot be sent as parcels.
You shall bear the direct costs of returning the goods. In the case of goods which cannot be sent as a parcel, the costs amount to a maximum of 115.00 EUR for returns within Germany and a maximum of 250.00 EUR for returns from abroad.

You only have to pay for a possible loss in value of the goods if this loss in value is due to a handling of the goods that is not necessary for checking their condition, properties and functionality.

The right of revocation does not apply to distance contracts.

    the supply of goods which are not prefabricated and the manufacture of which is determined by an individual choice or destination made by the consumer or which are clearly tailored to the personal needs of the consumer,
    for the delivery of goods that can spoil quickly or whose expiration date is quickly exceeded.

The right of withdrawal expires prematurely in the case of distance contracts.

    for the delivery of sealed goods which, for health or hygiene reasons, are not suitable for return if their seal has been removed after delivery;
    the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature.